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Return and Exchange Policy


Jacketswear.com has no control for the selection of size or color, as we process every order according your selected size and color. So, there we Don’t offer refunds/returns/ for any incorrect size and color for either standard or custom product. It is very significant that you check your size carefully prior to placing your order. We have provided size charts with full information for checking your size on our website. If you have any question for size, email us @ sales@ jacketswear.com.

1. If the jacket doesn't fit, what do I do?

Not a problem. Simply return it within 7 days in the resaleable condition, so we will mail the replacement you want. The shipping shall be paid by the Buyer
2. We don’t offer refunds/return/exchange for any jacket is more than two items are purchased in a single transaction. This is to perfectly control the value and to put off the practice of ordering dissimilar products for testing purpose and select only one.

3. After 24 hours, No product or color or size can be changed for your order as it is sent for processing.

4. The request for order cancellation will be considered only as per the conditions stated s follows:

   a.   For cancelling of any jacket within 3 days after your order confirmation, there will be a straight deduction of 25% of your total amount.
   b.   But, if you cancel your order within 7 days of order verification, there will be a 45% deduction of the total amount.
   c.   No request for any order cancellation will be accepted after 7 days of the order verification.

5. Before mailing out your product, our quality control division examines the product for quality standards. If the product is damaged while shipping, then you will get product with priority shipping at our cost.

6. Refunds will only be given if it takes more than 29 working days from us after receiving payment from the customer. If we are unable to confirm that the shipment was dispatched to your address, then we will provide a full refund together with the shipment costs.